The way in which wine experts and sommeliers approach wine with their customers is changing. There is movement away from the traditional style of introducing a wine, explaining its character, aromas and flavours. The wine industry is recognizing that this change has become necessary as the younger generations, particularly Gen Z, do not embrace wine as enthusiastically as previous generations. This is resulting in a reduction in wine sales.

There is a new group of forward-thinking sommeliers who are working to change the way wines are described when tasting and pairing. The aim is to make the industry more inclusive to the younger generation. Everything from the vocabulary used to describe flavours, to the way bottles are marketed and how wine is discussed culturally needs to change.
The traditional way of ordering wine in restaurants has often been fraught with fear by many patrons. The image of an intimidating snooty sommelier, who comes across as testing the depth of the customer’s wine knowledge and skill, is a potential embarrassment in the presence of the person’s date, spouse, family or friends. Many are left wanting the encounter to be over as quickly as possible and without feeling that they have embarrassed themselves and have selected a wine that they like without having to pay an exorbitant price.
The new generation sommeliers want the emphasis to be about creating an experience that makes the guest feel comfortable rather than fearful. Their approach is becoming directed toward how the customer is feeling and asking what they feel like drinking. The focus is on personal interaction; it’s not about the incomprehensibly complex tasting notes of the wines.
Certification of sommeliers has helped standardize baseline wine terminology and language, but it is now important to progress beyond that to provide more approachable and easier understood language for the public.
A new generation of writers, sommeliers, podcasters and influencers are beginning to challenge the traditional approach to understanding and selecting wine. Social media is playing a key role in interpreting wine due to young influencers like Wine Gini, The London Wine Girl or Carron Brown’s The Natural Sommelier. Individuals can now learn about wine in the unintimidating surroundings of their own home.
It is good to see that the wine industry’s image is beginning to change as the new generation of writers, sommeliers, podcasters and influencers are now challenging the old snobby, snooty stereotype.
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